Bianca heads the qualitative research department and she is a moderator of groups and techniques of individual approach. She is psychologist by UFSC (BRA) with post-graduation in public health by the same university. She holds a specialization in psychodrama, and has been working with action-research and group intervention techniques since 2004. She manages qualitative projects, being responsible for the methodology design, development of the research tools, content analysis and reporting. Bianca participated in the ESOMAR Summer Academy 2013 that studied the approach and application of techniques based on the Behavior Economics theory.